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Archive for February, 2008

Microsoft Security Hole In Windows Vista and XP

Wednesday, February 27th, 2008

  Microsoft is currently addressing newly discovered holes in the security of their Vista and xp operating systems. Most importantly a security vulnerability in Windows Vista and XP that could expose a computer to an early-season bite while you are connected to the Internet.

How it works is a hacker can broadcast rogue TCP/IP packets to any range of IP addresses. The rogue packets have the ability to circumvent Windows’ security and hijack a computer turning that computer into part of a Bot net. Bot nets are designed for spamming as well as launching self replicating worms and even worse ICMP attacks which can shut down servers.

Currently there have been no attacks using this vulnerability. Microsoft scrambled to make available a patch to secure this hole and it is currently available using the link below. The patch may already be applied to your system if automatic updates are turned on.

Click Here for The Microsoft Security Patch

Quicktime Issues with Qualcomm Purvoice Codec

Thursday, February 21st, 2008

I recently experienced an issue with QuickTime playing sound in my self created movies. I reviewed all the data concerning my videos to see if I could identify something unique about the videos or the player. After a few hours I noticed all of the movies that did not have sound were encoded with the Qualcomm Purevoice codec.

I researched intensely on QuickTimes website with no luck. I even spent fourty minutes on the phone with a QuickTime support technician only to have him tell me I would have to go and find a copy of the codec (which is no longer supported by the company) and install it. He stated specifically that it was not an issue with QuickTime. Despite me arguing about the fact that it worked previously he would not be swayed.

I decided to search deeper. In reviewing the QuickTime application logs I noticed I had received an upgrade recently. Shazaaaam! Maybe I had a direction to go with. Now I just had to figure out what my previous version was.

I discovered that my previous version of QuickTime was 7.1.6 so of course I went on an intensive search to find an installer. Once I located and installed the older version of QuickTime and after restarting of course; I once again had sound in my videos.

After curing my issue I contacted Apple again. I used my ticket number to contact the same technician and told him I had discovered the issue. As I explained to him that apparently either the codec or the ability of QuickTime to understand this codec had been removed from the QuickTime version 7.3 that I had installed. I told him if he would like I would be more than happy to tell him a work around for it, that I was sure with all of the forum questions on this same issue he would probably make many Apple customers happy.

This part just floored me, believe it or not I was told if I would like to go post it in there forums I could. What a crock (I thought) he wasn’t willing to help out his own customers by posting the information in a TID. It took me a few seconds to calm down (which I did), I told him why would I volunteer my time for a job that he is supposed to do? So I calmly explained that I’m sure this information would generate traffic on a website so I would just put it on one of our company websites.

Of course none of this even phased him. Apple is always talking about how there market share is increasing, maybe with all that new money they can hire some courteous technicians who actually desire to do their job by helping people.

Bottom line if you have any videos that do not play sound after upgrading your version of QuickTime, you might check to see what codec was used for the audio. If the audio was encoded with the Qualcomm Pure voice codec then a simple work around is to install QuickTime version 7.1.6.

I am unsure if the new 7.4 versions have a fix for this issue, but from the response I got from Apples’ technician it wasn’t like they were going to change anything. With this in mind I have not tried the latest versions to see if the codec is played in them. I use this codec all the time for older training videos and I am unwilling to change from a version which I know works to a version that may not.

7 simple solutions for common computer problems

Wednesday, February 20th, 2008

You know the kind I’m talking about: they’re not life threatening to your PC, but at the same time they are infuriating in that they are a constant source of bother and wasted time, leading you to loss of focus, lost productivity and a generally sour frame of mind. Here are seven ways to make your computing life ever so much easier, and they’re easy fixes as well!

The Dang Things Starts Up SO Slow! - I’m sure you’ve experienced this one, if you owned a computer for any length of time. You’re sitting there, and sitting there, and sitting there, and finally it crawls open, all the while leaving you wondering about the magic of computers! More than likely the problem lies in the amount of programs demanding access at the
moment you start up Many times when you’ve downloaded new software or computer programs, they automatically are set to open at the startup of your PC.

In fact there are also a bunch of programs that your computer wants to open that aren’t really necessary. You can delete and limit the number of these resource hogging programs and get your startup much more vibrant by clicking Start, Run and type in msconfig, and this will display all the programs that are set to open at startup. You can then uncheck the ones you don’t want.

Make sure you do this one by one with a notepad nearby, as many of these programs are necessary to run your computer, and if you make a boo boo you’ll be able to go back and recheck it.

You Don’t Like The View - You sit at your computer for hours, and there’s just something about the way it looks. Not a problem; we can change this! Start by right-clicking on the desktop, then click Properties in XP, or Personalize in Vista, and then Settings, and you’ll be presented with many ways in which you can change the screen properties. I mean, if you have to look at it all day you may as well like what you’re looking at.

Your Printer Has Gone Haywire - It just won’t stop printing out either old print jobs or ones that were not cleared from the queue. First try turning off the printer and see if this doesn’t do the trick, and if that doesn’t work, go to your printers menu in the Start menu and delete anything you see let there, assuming of course you no longer want it to print. If this doesn’t solve your problem, then you may be forced to download and reinstall drivers for your particular printer.

My Videos Are Now Mute Or Invisible - If the videos are now playing without sound or even worse, without picture or both, then it may well be that the codecs are out of date. There are several places where you can get free updates. DO a search for K-Lite Codec Pack for a nice easy fix. Also, before you go to that length, check and see that you didn’t accidentally hit your keyboard’s mute button! (Speaking from experience!)

You Accidentally Broke A Key Off Your Keyboard - Okay, I won’t ask how this happened, or just what you were so angry at that you slammed your fist down onto it, but you need to know this can be an easy fix. If you happen to have an old keyboard lying around, it’s possible to salvage a good key with an intact key mechanism that you can swap out for the damaged one.

If you are unsure how to do this, do a search for “keycap replacement”, and you should find some good help. It’s fairly simple. If the entire keyboard needs replacing, you’re still in luck: keyboards are some of the cheapest things to replace on your PC. If it’s your laptop that needs a new keyboard, try eBay for good replacement keyboards for laptops, and search out instructions for this as well.

Your Wi-Fi is Now Slow-Fi - Another trial of your so far interminable patience, assuming that you are not a victim of a general network outage, you more than likely have come up against some rather stiff interference. Sometimes your phones router, (If you have one installed , as I do) can be the culprit, sending confusion into your otherwise well designed network. (As it did mine!) Make sure you have the connections in the proper order, as per manufacturers instructions, and you should have no further problem.

Interference can also come from the likes of a microwave oven, cordless phone, or many other types of electronic devices. You may end up having to change the channel to one less populated on your router by taking a peek into your routers config page, and try another channel, most commonly 1, 6, or 11.

You Keep Getting Messages About Your Memory - And no, I’m not talking about YOUR memory, as that is beyond the scope of this article. However the memory on your machine is something you can take steps to improve. If you find yourself constantly getting system messages regarding your system’s memory capacity, or your computer is unusually slow, you may want to look into this. It may be a bad section of RAM, or you may simply need more. Run a memory test; there are several free ones available, and see if boosting your memory might not clear things up and speed it along quite nicely.

While most of these annoying problems won’t necessarily sink your ship, they are a bothersome interference in your computing experience, and you don’t have to put up with them. This list is by no means comprehensive, and you may have demons of your own that bug you to no end, and you have my sympathy. (I find new ones everyday!) These fixes, along with sound general maintenance should keep you from tearing out your hair every time you sit down to use your computer!

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